33 guides · 8 categories

Help Center

Step-by-step guides for every part of Buvvo — connecting WhatsApp, taking payments, training your AI bot and running your team. Search, or jump straight in.

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8 categories. 33 guides between them.

Getting started

Create your account, finish onboarding and make your first WhatsApp connection.

4 guides

WhatsApp setup

Connect your Business number, keep your history, and keep the line healthy.

4 guides

Products & store

Add products, manage stock, and set up the store page customers can browse.

4 guides

Orders & payments

Paystack, Flutterwave, bank-transfer checkout, payouts and fulfilling orders.

4 guides

The AI bot

Tone, language, drafts vs auto-reply, and teaching the bot your policies.

4 guides

Inbox & quick replies

Work the shared inbox, save quick replies, and avoid double-answering.

4 guides

Team & permissions

Invite teammates, set roles, add seats and transfer ownership.

4 guides

Billing, account & security

Plans and invoices, 2FA, data export, and pausing your shop.

5 guides

Most-read this month

Browse all 33 →
01Connect your WhatsApp Business number (90 seconds)Getting started4 min02Add your first productProducts & store4 min03Set up Paystack as your checkoutOrders & payments3 min04Train the AI on your tone with 10 sample messagesThe AI bot6 min05How drafts and auto-reply work (and when to turn them off)The AI bot5 min06Invite teammates and set inbox rolesTeam & permissions4 min07Switch from monthly to yearly billingBilling, account & security2 min08Export your data, or close your shopBilling, account & security4 min
Changelog

What's new

May 14Yoruba auto-replies now generally availableAI
May 09Faster product picker inside chatsInbox
May 02Bulk-edit products from the catalogProducts
Apr 28USSD checkout now in betaPayments
Apr 21Inbox keyboard shortcuts (press ? to see them)Inbox
System status

All systems healthy

WhatsApp connector100%
AI drafting100%
Payments100%
Store & catalog99.94%
Live status at status.buvvo.africa
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WhatsApp

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We reply on WhatsApp, usually within the hour on Lagos working days.

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Email the team

A person reads every email. ≤4h reply on Growth & Scale, ≤1 business day on Free.

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