Unified inbox
All your WhatsApp Business chats, sorted by status — open, waiting, paid, snoozed.
32 features today · 14 in flight
Every part of WhatsApp commerce, under one roof.
Inbox, AI helper, catalog, payments and analytics, all wired into your existing WhatsApp number. Plus the bigger things we're shipping next, including ads you can run without leaving the dashboard.
A real inbox for the chats you live in.
Every WhatsApp message, in one shared queue your team can actually run.
Shared with your team
Up to 20 seats, with role-based permissions and typing locks so two agents never reply to the same chat.
Smart filters
Filter by language, value, customer LTV or which staff member is on it.
Snooze, pin, tag
Push a chat to 'follow up Monday' or tag it for a campaign. Reappears clean.
Keyboard shortcuts
Power-user friendly. Press ? in the inbox to see the full list.
Mobile-first
Built for the okada commute. The Buvvo mobile app handles offline drafting.
Coming next
The next 12 months, with dates we mean.
We publish dated commitments, then update them when reality disagrees. Skip to the full roadmap ↓
Voice
Voice notes, drafted & transcribed.
Tap the mic and the AI transcribes incoming voice notes, then drafts a reply in the same voice your shop sends.
Q3 2026Notify me →
Segments
Customer segments + lifecycle flows.
Auto-group buyers (VIP, lapsed, first-timer) and send tailored follow-ups inside WhatsApp.
Q3 2026Notify me →
Logistics
Courier matching.
We compare GIG, local dispatch riders and bikes for each order and pick the cheapest. Waybill back in chat.
Q4 2026Notify me →
POS
Bridge with your physical till.
Reserve stock from your shop floor for online orders. Card or transfer, same SKU table.
Q1 2027Notify me →
Marketplace
Discoverability on Buvvo Vendors.
Opt in to be listed in our public vendor directory. SEO + a real shop page, free with Growth.
Q1 2027Notify me →
B2B
Wholesale price tiers.
Different price-per-kg for distributors, with credit terms and a wholesale-only catalog view.
Q1 2027Notify me →
Insurance
Pay-on-delivery cover.
Insurance for POD orders. If the customer ghosts, we pay out within 24h. Premium per shipment.
Q2 2027Notify me →
The full roadmap
Subscribe to roadmap updates →Now · Next · Later
Reviewed and republished every Monday morning. Last update: May 18, 2026.
Now
Shipping this month
- AI auto-reply per-category confidence (May)
- Inbox keyboard shortcuts v2 (May)
- Yoruba auto-replies GA (shipped)
- Shopify v3 connector, 5× import speed (shipped)
Next
Q3 2026
- Meta Ads from dashboard (Q3 2026)
- Voice notes, drafted & transcribed (Q3)
- Customer segments + lifecycle flows (Q3)
- Repeat-buyer win-back flows (Q3)
Later
Q4 2026 → Q2 2027
- Courier matching (Q4 2026)
- Bridge with physical POS (Q1 2027)
- Wholesale price tiers (Q1 2027)
- Pay-on-delivery insurance (Q2 2027)
How we compare
Built here. Priced here. Audited here.
Get the present. Skip the queue for the future.
Active accounts get early access to every shipping feature, including Meta Ads.