A common worry: “If I connect Buvvo, do I get a new number, and do I lose my chats?” No on both counts.
- Same number — Buvvo connects your existing WhatsApp Business number through the official API. Customers message the same number as before.
- Same conversations — connecting doesn’t wipe history. Your past chats stay where they are.
- Better workflow — going forward, new messages also appear in the Buvvo inbox so your team and the AI can help.
Running more than one shop? On the Scale plan you can connect up to 5 WhatsApp Business numbers, each with its own catalog, team and analytics, under one Buvvo login.