Buvvo doesn’t scrape your phone or run an unofficial bot. It connects through the official WhatsApp Business API operated by Meta. That distinction matters for your account’s safety and for what stays the same.
What stays the same
- Your number — customers see the same WhatsApp number they already message.
- Your chat history — past conversations aren’t deleted.
- WhatsApp itself — your customers keep using normal WhatsApp; nothing changes on their side.
What changes for you
- You answer from the Buvvo shared inbox (and your team can too), not just one phone.
- The AI bot can draft replies for you.
- You get orders, payments and analytics attached to each chat.
Because it’s the official API, a number can be connected to one Business API app at a time. If your number is already on another provider, you’ll disconnect it there first.