Out of the box the bot uses the vibe you picked during onboarding. To make it actually sound like you, give it examples of how you really reply.
- Open Inbox → My bot → Tone of voice.
- Paste in about 10 of your best past replies — the ones that feel most “you”.
- Include a mix: a greeting, a price answer, a polite “no”, a closing line.
- Save. The bot clones your slang, sign-offs and rhythm from those examples.
Real chats beat polished copy. If you call people “sis” or end with a specific sign-off, leave it in — that’s exactly what the bot should pick up.
Most shops fine-tune the tone twice in the first month, then leave it alone. You can re-train any time without losing your other settings.